Support
Find answers to common questions below. If you need further help, reach out to us directly.
Frequently Asked Questions
How do I create a new on-call schedule?
Open the app and tap the '+' button on the main screen. Enter your schedule name, add team members, set your rotation interval, and choose a start date. The schedule will be created and rotations generated automatically.
Can I add multiple team members?
Yes. From any schedule, tap 'Manage Team' to add, remove, or reorder team members. The rotation order follows the order you set in this list.
How do I swap or override a shift?
Tap on any shift in the schedule view, then tap 'Override'. Select the team member who will cover that shift and confirm. The change applies only to that specific occurrence.
Will I be notified when my shift starts?
Yes, as long as notifications are enabled for the app. You can enable notifications in iOS Settings > On-Call Schedule Pro > Notifications. You'll receive an alert at the start of each shift you're assigned to.
How do I delete a schedule?
From the main schedule list, swipe left on the schedule you want to delete and tap 'Delete', or open the schedule, go to Settings, and tap 'Delete Schedule'.
Does the app work offline?
Yes. All your schedules are stored locally on your device and are fully accessible without an internet connection.
Still need help?
Send us an email and we'll get back to you as soon as possible.
cmejiapps@icloud.com